Terms of service

Who we are and what the service is

Bosla is a web till for small restaurants in Egypt: a dashboard for the restaurant owner, a till app that runs on Windows and Android, your restaurant’s page in the catalogue if you publish it, and this website. You can also connect an AI assistant to your account, as described below.

When you open an account or use Bosla, you agree to these terms and to the Privacy Policy. If you do not agree with any part of them, do not use the service.

Your account

The restaurant owner opens the account with a Google account or an email and password. You must have the right to act for the restaurant, and the details you enter must be correct.

You are responsible for your sign-in methods and for everything done from your account. Do not share your password. If you think someone has got into your account, write to us at once.

Cashiers and devices

The owner adds the cashiers, and each cashier unlocks the till with a passcode of their own. You are responsible for the access you give each person, for what they do on the till, and for telling them that the system records who did what and when.

A cashier’s passcode must not be given to anyone but its owner.

The till runs in the Bosla app on a device you provide. The device, the printer, the internet and the power are your responsibility.

Free during the pilot

Bosla is free for the whole pilot, and we do not ask for a card. Nothing is charged until we tell you the price and you agree to it.

We will announce the price on the Pricing page and by email before you pay anything, and the decision is yours. We may change or end the pilot, and we will tell you before we do.

The AI assistant connection

You can connect an AI assistant, such as ChatGPT, Claude or Gemini, to your account so it can read your menu, prepare changes in your draft and publish the menu. Connecting is optional: you decide, and you approve it.

The assistant acts for you, on your menu only and for your own restaurant only. Every change stays in your draft until you publish it. You are responsible for what you ask it to do and for what you publish, so check your prices before you publish.

The assistant is not part of Bosla. It is a service of another company (OpenAI, Anthropic or Google) and runs under that company’s own terms. It can make mistakes or misunderstand you, and we are not responsible for what it says or for the terms of the company that provides it.

You can disconnect any assistant at any time from Connected assistants in Bosla’s Settings, and it stops working at once. What is sent and kept when you connect an assistant is written in the Privacy Policy.

Acceptable use

You agree to:

• —use Bosla to run your restaurant only, and lawfully.
• —not try to reach another restaurant’s data, or get around any protection or limit of the service.
• —not overload the service with unusually many requests, and not take the app apart, copy it or resell it.
• —not upload content that is unlawful, infringes anyone’s rights, carries viruses or is abusive.
• —not use the assistant or any other tool to do any of these things.

If you break any of them, we may suspend your account, as set out in “Ending your account”.

Your data and content

Your menu, prices, photos, logo, orders and your customers’ details are yours. Bosla does not sell them and does not claim to own them.

You give us permission to store, process and show them only as far as needed to run the service: for example to show your restaurant’s menu in the catalogue if you publish it, to print receipts and to produce reports.

You are responsible for having the right to what you upload, and for collecting your customers’ details (such as a name, phone number and address) lawfully. Orders stay stored because they are your restaurant’s sales record. The rest is in the Privacy Policy.

Bosla itself, meaning the app, the website, the name and the design, belongs to Bosla. You get the right to use it for your restaurant only, without the right to pass it to anyone else.

Availability

The service is provided “as is”, with no promise that it will run without interruption or errors. It may stop for maintenance, or because of a fault at our end or at the companies we work with.

The Bosla till is built to keep selling if the internet drops and to send the orders when it returns. We do not guarantee that in every case, so keep another way to record a sale.

We may change the service or remove a feature. Bosla’s reports and records are not a replacement for your own accounts or for your tax and legal duties.

Ending your account

You can stop using Bosla at any time, and ask us to close your account by writing from the address you signed up with to support@bosla.shop.

We may suspend or close your account if you break these terms, or if your use harms the service or other users. We will tell you why, and warn you first unless the matter is urgent.

When your account is suspended, your restaurant’s page leaves the catalogue. When it is closed, we handle your data as the Privacy Policy says.

Limits of our liability

As far as the law allows, Bosla is not liable for any indirect loss, such as lost sales, profit or reputation, or for a loss caused by an internet or power outage, a faulty device or printer, or a service of a third party such as an AI assistant.

If Bosla is found liable, its total liability does not exceed what you paid Bosla in the 12 months before the event.

This does not exclude any liability that Egyptian law does not allow to be excluded, such as fraud or gross negligence.

If these terms change

If we change something important we will put the new date at the top and tell you in the dashboard or by email. If you keep using Bosla after the change, you accept it.

Governing law

These terms are governed by Egyptian law, and any dispute between us is settled before the competent Egyptian courts.